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AGREEMENT

Article 1 (Purpose)

The purpose of the following Terms and Conditions of Use(‘T&C’) is to establish guidelines on rights, duties and responsibilities of cybermall Users utilizing the internet-related services (hereinafter referred to as the ‘Services’) provided by the cybermall (hereinafter referred to as the ‘Mall’) operated by company (e-commerce company).
※ 『Unless transactions contradict its properties, the following terms apply to e-commerce transactions utilizing methods of PC communication, wireless and others』


Article 2 (Definition)

  • ①‘Mall’ refers to a virtual business site established by company to trade goods or services (hereinafter referred to as ‘Goods and Services’) using computers and information communication facilities to provide Goods and Services to Users. The term can also be defined as a company operating a cybermall.
  • ②‘User’ refers to a Member and Non-Member who has accessed the ‘Mall’ to use the services provided by the ‘Mall’ in accordance with this T&C.
  • ③‘Member’ refers to a User who uses the services provided by the ‘Mall’ by subscribing for Membership.
  • ④‘Non-Member’ refers to a User who uses the services provided by the ‘Mall’ without subscription.

Article 3 (Display, Explanation and Amendment of Terms and Conditions of Use)

  • ① The ‘Mall’ shall, for easy recognition by Users, display the contents of this T&C, name of company and representative, business address(including an address handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of personal information manager on the main page of the ‘Mall’. Only the content of this T&C can be displayed though a link page.
  • ② Prior to User’s final agreement to this T&C, the ‘Mall’ shall provide a separate link or pop-up screen to obtain User’s verification on the terms of cancellation rights, delivery responsibilities, refund conditions and other important details.
  • ③ The ‘Mall’ may make amendments within the permissible range without violating applicable laws such as the 「Act on Consumer Protection in Electronic Commerce」, 「Regulation of T&C」, 「Framework Act on Electronic Commerce and Electronic Document」, 「Electronic Financial Transaction Act」, 「Electronic Signature Act」, 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」, 「Door-To-Door Sales Act」, 「Framework Act on Consumers」 and other related Consumer Protection Laws.
  • ④ The ‘Mall’ shall specify the effective date and the reasons for amendment of the terms and have post on the initial screen for 7 days prior to effective date until the day before the effective date.
    If the amendment is modified to the User’s disadvantage, then the ‘Mall’ shall grant at least 30 days of grace period for notice. In this case, the ‘Mall’ shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner.
  • ⑤ When the ‘Mall’ makes an amendment to the T&C, the modified T&C shall be applied only to contracts concluded after the effective date, whereas all contracts concluded before the effective date will remain under the provisions of the old T&C. However, if the User who has already signed the contract wishes to have the amendments administered, then the User may send his/her intent to the ‘Mall’ and acquire consent from the ‘Mall’ within the notice period stated in Clause ③ and it shall be applied accordingly.
  • ⑥ Any information not specified and interpreted in this T&C shall be in accordance with the e-commerce Transaction Guidelines and Related Consumer Protection Acts provided by the Fair Trade Commission and other applicable Consumer Protection Laws and Regulation of T&C Act.

Article 4 (Provision & Replacement of Service)

  • ① The ‘Mall’ shall perform the following duties:
    1. Provide information regarding Goods and Services and conclude purchasing contracts.
    2. Deliver Goods and Services on purchase contract. 3. Other duties designated by the ‘Mall.’
  • ② The ‘Mall’ may replace Goods and Services provided in future T&C in the event that Goods and Services are sold out or technical specifications are revised. In this case, the ‘Mall’ shall immediately announce the replacement of Goods and Services and the date of application on the page where present Goods and Services are displayed.
  • ③ In the event that Goods and Services are replaced because of a change in technical specifications or when Goods and Services are sold out, the ‘Mall’ shall immediately notify the cause of replacement to the addresses of the Users.
  • ④ Following the previous Clause, the ‘Mall’ shall compensate for all damages caused. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.

Article 5 (Suspension of Service)

  • ① The ‘Mall’ may temporarily suspend its services as a result of the following reasons: maintenance of computers and telecommunications equipment, replacement or damage repairs, and interruption of communication.
  • ② The ‘Mall’ shall compensate User or any Third Party Member of damages caused by the temporary suspension of services due to reason(s) detailed in Clause ①. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.
  • ③ In the case of a conversion of business item, abandonment of business, merging between businesses and for other various reasons, the ‘Mall’ shall notify the consumer as specified in Article 8 and reward consumer in accordance with the conditions suggested by the original ‘Mall.’ However, if the ‘Mall’ does not advise such standard of compensation, the ‘Mall’ shall pay Users for their mileage or reserve in kind or cash of which value corresponds to the currency being used at the ‘Mall.’

Article 6 (Membership)

  • ① The User shall apply for Membership by expressing his/her intent to agree to this T&C after filling out the form designated by the ‘Mall’ with Member’s personal information.
  • ② The ‘Mall’ shall register all Users who apply for Membership in the manner stipulated in Clause ① unless the User is not engaged in one of the following issues:
    1. After the applicant has lost Membership for reasons indicated in Article 7 Clause ③, the applicant may acquire approval to re-subscribe for Membership three years after the loss of Membership.
    2. Entry of false information or omission in the registration form.
    3. If deemed that registering the User would present technical difficulties to the ‘Mall.’
  • ③ Establishment of Membership becomes effective at the time that the Member receives the ‘Mall’s approval of Membership.
  • ④ In due course of time, the Member shall update the ‘Mall’ with any changes to his/her account information through the methods of editing personal information.

Article 7 (Withdrawal from Membership & Loss of Eligibility)

  • ① Members of the ‘Mall’ may request, at any time, to withdraw from Membership and the ‘Mall’ shall immediately process the request.
  • ② The ‘Mall’ may limit or suspend Membership for the following reasons:
    1. Entry of false information or omission in the registration form.
    2. If the purchase payment of goods and other ‘Mall’ usage related liabilities have not been paid for before the appointed date.
    3. If Member interferes with others to use the ‘Mall’ or threatens the order of e-commerce (such as the illegal use of personal information).
    4. If Member uses the ‘Mall’ to act against public order and morals prohibited by the law and this ‘T&C.’
  • ③ The ‘Mall’ may forfeit Membership of the Member whose Membership was suspended or limited, if the same actions are repeated twice or more, or if the cause is not corrected within 30 days.
  • ④ When the ‘Mall’ forfeits Membership, all information will be cancelled. Prior to cancellation, the ‘Mall’ shall notify the Member and give at least 30 days or more to grant an opportunity to explain the cause.

Article 8 (Notification to Members)

  • ① Any notifications from the ‘Mall’ will be sent to the email address designated in advance by the Member during registration.
  • ② In the event of sending notifications to unspecified Members, a display of notifications on the notice board on the website for 1 week or more may replace sending emails. However, the ‘Mall’ shall send individual notice to a Member in regards to matters which may have a significant influence in his/her transaction.

Article 9 (Application for Purchase)

  • ① The User shall apply for purchase in the following or in a similar manner, and the ‘Mall’ shall provide the User with the following information in an ‘easy-to-understand’ manner to aid in his/her request for purchase.
    1. Search and select Goods and Services
    2. Enter name of recipient, address, phone number, email address (or mobile phone number)
    3. Confirm matter(s) in respect to the contents of this T&C, limited cancellation policies, delivery fees, installation fees, and others
    4. Express agreement to this T&C and confirm or refuse the above Item 3 (ex. mouse click)
    5. Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘Mall’
    6. Select payment method
  • ② In case of an inevitable need (for the ‘Mall’) to disclose∙consign consumer’s personal information to a third party, the ‘Mall’ shall obtain consumer’s consent at the time of applying for purchase. This consent is not obtained in advance at the time of applying for Membership. At this time, the ‘Mall’ shall specify to the consumer the provisions of personal information that are being disclosed, information of the receiving party, purpose and intent of use and the duration of retention∙use. But, consignment of personal information according to Clause ① of Article 25 in the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Act.

Article 10 (Conclusion of Contract)

  • ① The ‘Mall’ may not accept request for purchase in Article 9 if it falls under one of the following items. In the event of concluding a contract with a minor, the ‘Mall’ shall notify that the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor him/herself or the legal representative.
    1. Entry of false information or omission in the registration form
    2. Purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Law
    3. If deemed that accepting application for purchase may cause technical problems to the ‘Mall’
  • ② The contract is deemed to be concluded when the acceptance of the ‘Mall’ is delivered to the User in the form stipulated in Clause ① of Article 12.
  • ③ The acceptance of the ‘Mall’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.

Article 11 (Payment Method)

  • The method of payment for Goods and Services purchased through the ‘Mall’ may be selected from the following items. The ‘Mall’ may not collect any additional fees regarding payment for Goods and Services.
  • 1. Account transfer through phone banking, internet banking, mail banking and others.
  • 2. Card payment through prepaid card, debit card, credit card, and others.
  • 3. Online bank transfer
  • 4. Electronic money
  • 5. Payment upon receipt
  • 6. Mileage points or points offered by the ‘Mall’
  • 7. Gift voucher contracted or approved by the ‘Mall’
  • 8. Other means of electronic payment

Article 12 (Notice of Receipt, Change and Cancellation of Application for Purchase)

  • ① The ‘Mall’ shall send a notice of receipt to the User after receiving the User’s application for purchase.
  • ② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. If the request for change or cancellation is made prior to delivery, the ‘Mall’ shall process the request accordingly without any delay. In the event that payment has already been made, User shall follow the guidelines detailed in Article 15 - Cancellation of Purchase.

Article 13 (Provision of Goods and Services)

  • ① Unless otherwise specified, the ‘Mall’ shall take necessary measures such as customizing production and packaging and deliver Goods and Services within 7 days from the date of purchase. However, if the ‘Mall’ has already received payment in whole or in part, then delivery shall be processed within 3 business days from the date of receipt. In such instances, the ‘Mall’ shall take necessary measures to inform the User on procedures of provision and delivery status of Goods and Services.
  • ② The ‘Mall’ shall specify delivery method, payer, and delivery time for each delivery method for the Goods and Services purchased by the User. In the event that the ‘Mall’ exceeds the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if the ‘Mall’ proves that such event is not caused by its intention or negligence.

Article 14 (Refund)

  • In the event that the Goods and Services are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, the ‘Mall’ shall notify the User without any delay, and if payment for Goods and Services has already been made in advance, the ‘Mall’ shall take necessary measures or refund payment within 3 business days from the date of receipt.

Article 15 (Cancellation of Purchase)

  • ① The User who purchased Goods and Services by concluding the contract with the ‘Mall’ in accordance to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic Commerce」 may cancel purchase within 7 days from the date on which the User received a written contract (if the written contract is received later than the supply of Goods and Services, then the receipt date is set on the date when User received the Goods and Services or when Goods and Services have been supplied). But, cancellation of purchase according to 「Acts on Consumer Protection in Electronic Commerce」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Acts.
  • ② The User may not return or exchange Goods and Services in the event of one of the following reasons:
    1. Delivered Goods lost or damaged at the fault of the User (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)
    2. Significant decrease in value of Goods and Services due to partial use or consumption by the User
    3. Not available for resale due to a significant decrease in value of Goods and Services from lapse of time
    4. The Goods may be replaced by Goods showing the same performance, but packaging of the original is damaged
  • ③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by User will not be limited if the ‘Mall’ failed to clearly specify the fact that cancellation of purchase is limited or that it would take necessary measures to provide the Goods.
  • ④ Despite Clause ① and ②, the User may cancel his/her purchase of goods within 3 months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that Goods and Services differ from the advertisement or the provision of contract.

Article 16 (Effect of Cancellation of Purchase)

  • ① In the event of a return of Goods from a User, the ‘Mall’ shall refund payment of Goods within 3 business days. In the event of a delay in refund, the ‘Mall’ shall pay User with the interest calculated by the number of days delayed with the overdue interest rate indicated on the 「Act on Consumer Protection in Electronic Commerce」
  • ② In regards to the above-mentioned case, if the User made payment of Goods with credit card or electronic money, the ‘Mall’ shall immediately request the business who provided such payment method to suspend or cancel payment.
  • ③ In the event of any cancellation of purchase, the User shall bear the costs arising from returning the Goods. On the account of the User’s cancellation of purchase, the ‘Mall’ shall not claim charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the advertisement or the provision of contract, the ‘Mall’ shall bear the costs of returning the Goods.
  • ④ If the User bore the delivery fees when he/she received the Goods, the ‘Mall’ shall specify and make noticeable as to who would bear the delivery fees upon cancellation of purchase.

Article 17 (Protection of Personal Information)

  • ① The ‘Mall’ collects a minimum amount of information necessary to provide the services.
  • ② At the time of applying for Membership, the ‘Mall’ shall not collect information needed for the performance of purchase contract in advance. But, in the case where personal identification is required before the performance of a purchase contract, a minimum amount of specified personal information is collected for the fulfillment of obligation in regards to relevant laws and legislation.
  • ③ The ‘Mall’ shall obtain consent from User to collect∙use personal information by notifying User with the aim/purpose of collection∙use.
  • ④ The ‘Mall’ shall not use the personal information outside their intended purpose. In the event of an uprising of a new use or when disclosing to third parties, the ‘Mall’ shall notify the purpose of use and obtain consent from User during the stage of use disclosure. But, there are exceptions for cases regulated in the relevant laws and legislations.
  • ⑤ In the event that the ‘Mall’ is required to acquire the approval of User by Clause ② and ③, the ‘Mall’ shall specify its personal information manager (affiliation, name, phone number, other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the 「Act on Protection of Information and Promotion of Utilization of Information and Communications Network」. The User may at any time cancel his/her approval.
  • ⑥ User may, at any time, request for confirmation and correction of error in their personal information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for taking any necessary measures without any delay. In the event that a User requests for the correction of an error, the ‘Mall’ shall not use the applicable personal information until error is corrected.
  • ⑦ For protection of personal information, the ‘Mall’ shall limit the number of persons handling personal information to a minimum, and shall be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without consent of the User.
  • ⑧ The ‘Mall’ or any Third Parties who received personal information from the ‘Mall,’ shall without any delay destroy all personal information once the purpose of collection has been achieved.
  • ⑨ The ‘Mall’ shall not have the agreement form regarding the collection∙use∙disclosure of personal information set to be filled out in advance. The ‘Mall’ must specify services that will be
  • restricted if User does not agree to the collection∙use∙disclosure of personal information, and the ‘Mall’ shall not limit services or refuse to accept Membership applications on the basis of User’s refusal to agree to collecting∙using∙disclosing of personal information that do not include the collection of compulsory information.

Article 18 (Obligations of the ‘Mall’)

  • ① The ‘Mall’ shall not take any actions against public policy or actions restricted by the law and this T&C. The ‘Mall’ shall put its best efforts in providing Goods and Services on a stable basis in accordance with the provisions in this T&C.
  • ② The ‘Mall’ shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
  • ③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the ‘Mall’ shall be responsible to compensate User(s) if damages were caused by displaying or adding unjust or unreasonable advertisement for certain Goods and Services
  • ④ The ‘Mall’ shall not send any profit-making emails which are not wanted by Users.

Article 19 (Obligations for ID & Password of Member)

  • ① Member shall be responsible for the management of his/her ID and password, except for the case in Article 17.
  • ② Member shall not allow any Third Party to use his/her ID and password.
  • ③ When a Member recognizes that his/her ID and/or password is stolen or is being used by a Third Party, the Member shall immediately notify the ‘Mall’, and follow the instructions of the ‘Mall.’

Article 20 (Obligations of User)

  • Users shall avoid the following actions:
  • 1. Register false information at the time application or revision of information
  • 2. Use others’ personal information
  • 3. Change information displayed on the ‘Mall’
  • 4. Remit or display information (computer program and others) other than the information put on by the ‘Mall’
  • 5. Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party
  • 6. Take any action that harms the reputation and interrupts the operation of the ‘Mall’ or a Third Party
  • 7. Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.

Article 21 (Relationship between Linking Mall & Linked Mall)

  • ① In the event that the main mall and the sub-mall are linked with a hyperlink (ex. the subject of hyperlink includes text, image and video), the former is called as the Linking Mall (Website) and the latter is called as the Linked Mall (Website).
  • ② If the Linking Mall specifies and notifies the fact that it is not responsible for any transaction with the User for any Goods and Services independently provided by the Linked Mall on the initial page of the website of the Linking Mall or a pop-up window, then the Linking Mall is not responsible for such transaction.

Article 22 (Copyright & Limitation of Use)

  • ① The copyright and other intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’
  • ② The User may not use or cause any Third Party to use information with intellectual property rights belonging to the ‘Mall’ for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without prior consent of the ‘Mall.’
  • ③ The ‘Mall’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual T&C.

Article 23 (Resolution of Dispute)

  • ① The ‘Mall’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.
  • ② The ‘Mall’ shall give priority to any opinion or complaint made by User(s). However, in the event that it may not be able to promptly deal with the matter, the ‘Mall’ shall notify the User with the cause and the final settlement schedule.
  • ③ When a User files for Remedy of Damage regarding a dispute between the ‘Mall’ and the User, the matter may be commissioned for arbitration by the Fair Trade Commission or a Dispute Conciliation Services Organization selected by the City Mayor.

Article 24 (Jurisdiction & Governing Law))

  • ① All e-commerce related lawsuits between the ‘Mall’ and a User shall be in accordance with the address of the User at the time of indictment. If an address is nonexistent, then the lawsuit shall fall under exclusive jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of the User is not clear at the time of indictment or if User is a foreign resident, the lawsuit shall be filed to the competent court on the Civil Procedures Code.
  • ② Any and all e-commerce-related lawsuits between the ‘Mall’ and a User shall be governed by the law of the Republic of Korea.

PRIVACY POLICY

This Privacy Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted. In addition the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the websites or platforms of other company.

Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.

Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails).

1. Information to be collected and method of collection

(1) Personal information items to be collected
Personal information items to be collected by the Company are as follows:

• Information provided by the users
The Company may collect the information directly provided by the users.


Title of service Items to be collected(examples)
Internet membership service ∘ Name, email address, ID, telephone number, address, national information, encoded identification information (CI), identification information of overlapped membership (DI)
∘ For minors, information of legal representatives (name, birth date, CI and DI of legal representatives)
Online payment ∘ Name, address, telephone number, and email address
∘ Payment information including account number and card number
∘ Delivery information including delivery address, name and contact information of recipient
∘ Information of bid, purchase and sales
Social network service ∘ Name, email address, ID, telephone number, address, national information, address list (acquaintance)
∘ Information of place of taking pictures and date of creation of files
∘ Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members

• Information collected while the users use services
Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company.


Lists Items to be collected(examples)
Equipment information ∘ Equipment identifier, operation system, hardware version, equipment set-up and telephone number
Log information ∘ Log data, use time, search word input by users, internet protocol address, cookie and web beacon
Location information ∘ Information of device location including specific geographical location detected through GPS, Bluetooth or Wi-Fi (limited to the region permissible under the laws)
Other information ∘ Preference, advertisement environment, visited pages regarding service use of users

(2) Method of collection
The Company collects the information of users in a way of the followings:
• webpage, written form, fax, telephone calling, e-mailing, tools for collection of created information
• provided by partner companies

2. Use of collected information

The Company uses the collected information of users for the following purposes:
• Member management and identification
• To detect and deter unauthorized or fraudulent use of or abuse of the Service
• Performance of contract and service fee settlement regarding provision of services demanded by the users
• Improvement of existing services and development of new services
• Making notice of function of company sites or applications or matters on policy change
• To help you connect with other users you already know and, with your permission, allow other users to connect with you
• To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
• To provide information on promotional events as well as opportunity to participate
• To comply with applicable laws or legal obligation
• Use of information with prior consent of the users (for example, utilization of marketing advertisement)

The Company agrees that it will obtain consent from the users, if the Company desires to use the information other than those expressly stated in this Policy.

3. Sharing collected information

Except for the following cases, the Company will not share personal information with a 3rd party:
• when the Company shares the information with its affiliates, partners and service providers;
∘ When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company

• when the users consent the sharing in advance;
∘ when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
∘ when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
∘ other cases where the user gives prior consent for sharing his or her personal information

• when the sharing is required by the laws
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations

4. Cookies, Beacons and Similar Technologies

The Company may collect collective and impersonal information through 'cookies' or 'web beacons'.
Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users' computer.
Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email.
These functions are used for evaluating, improving services and setting-up users' experiences so that much improved services can be provided by the Company to the users
The items of cookies to be collected by the Company and the purpose of such collection are as follows:


Category Reasons for using cookies and additional information
strictly necessary cookies This cookie is a kind of indispensable cookie for the users to use the functions of website of the Company. Unless the users allow this cookie, the services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the sites visited by the users

(Examples of necessary cookies)

∘ Memorize the information entered in an order form while searching other pages during web browser session
∘ For the page of products and check-out, memorize ordered services
∘ Check whether login is made on website
∘ Check whether the users are connected with correct services of the website of the Company while the Company changes the way of operating its website
∘ Connect the users with certain application or server of the services
performance cookies This cookie collects information how the users use the website of the Company such as the information of the pages which are visited by the users most. This data helps the Company to optimize its website so that the users can search that website more comfortably. This cookie does not collect any information of the users. Any and all the information collected by this cookie will be processed collectively and the anonymity will be guaranteed.

(Examples of performance cookies)

∘ Web analysis: provide statistical data on the ways of using website
∘ Advertisement response fee: check the effect of advertisement of the Company
∘ Tracing affiliated companies; one of visitors of the Company provides anonymously feedback to the affiliated companies
∘ Management of error: measure an error which may occur so as to give a help for improving website
∘ Design testing: test other design of the website of Company
functionality cookies This cookie is used for memorizing the set-ups so that the Company provides services and improves visit of users. Any information collected by this cookie does not identify the users individually.

(Examples of functionality cookies)

∘ Memorize set-ups applied such as layout, text size, basic set-up and colors
∘ Memorize when the customer respond to a survey conducted by the Company
targeting cookies or advertising cookies This cookie is connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'. The 3rd party provides these services by recognizing that the users visit the website of the Company.

(Examples of targeting cookies or advertising cookies)

∘ carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
∘ provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users

The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.

5. Users' right to access and option

The users or their legal representatives, as main agents of the information, may exercise the following options regarding the collection, use and sharing of personal information by the Company:
• exercise right to access to personal information;
• make corrections or deletion;
• make temporary suspension of treatment of personal information; or
• request the withdrawal of their consent provided before

If, in order to exercise the above options, you, as an user, use the menu of 'amendment of member information of webpage or contact the Company by using representative telephone or sending a document or e-mails, or using telephone to the responsible department (or person in charge of management of personal information), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.

6. Security

The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification
• Encryption of personal information
- Transmit users' personal information by using encrypted communication zone
- Store important information such as passwords after encrypting it
• Countermeasures against hacking
- Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus
• Establish and execute internal management plan
• Install and operate access control system
• Take measures to prevent forging or alteration of access record

7. Protection of personal information of children

In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.

(Additional procedure for collecting personal information from children) However, if the Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:

• obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Company
• give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected
• grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before
• limit the amount of personal information exceeding those necessary for participation in online activities

8. Modification of Privacy Protection Policy

The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.

9. Others

(7) Data transmission
Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.

(If used in the US, additional security measures may be available) In addition, when the personal information obtained from the European Union is used or disclosed, the Company may have to comply with safe harbor principle as required by the Commerce Department of USA, take other measures or obtain consent from users so far as those complies with the regulations of EU so as to use a standardized agreement provision approved by executing organizations of EU or securing proper safe measures.

(8) 3rd party's sites and services
The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company.

(9) Guide for users residing in California


Title of service Items to be collected(examples)
Internet membership service ∘ Name, email address, ID, telephone number, address, national information, encoded identification information (CI), identification information of overlapped membership (DI)
∘ For minors, information of legal representatives (name, birth date, CI and DI of legal representatives)
Online payment service ∘ Name, address, telephone number, and email address
∘ For payment with credit card : name of card company, number and expiration of card
∘ For small sum payment charged on the mobile phone: mobile phone number,

If the user resides in California, certain rights may be given. The Company prepares preventive measures necessary for protecting personal information of members so that the Company can comply with online privacy protection laws of California.

In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all the users in the website of the Company, can modify their information at any time by using the menu for changing information by connecting their personal account.

Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without consent of users.

(10) Guide for users residing in Korea
The Company guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea as follows:

(1) Information collected
The items collected by the Company are as follows:
• Examples of required information


Title of service Items to be collected(examples)
Internet membership service ∘ Name, email address, ID, telephone number, address, national information, encoded identification information (CI), identification information of overlapped membership (DI)
∘ For minors, information of legal representatives (name, birth date, CI and DI of legal representatives)
Online payment service ∘ Name, address, telephone number, and email address
∘ For payment with credit card : name of card company, number and expiration of card
∘ For small sum payment charged on the mobile phone: mobile phone number, payment approval number
∘ For payment by remittance: name of bank, account number and password of account
∘ For deposit without a bankbook: name of remitter, contact information
∘ Delivery information including delivery address, name and contact information of recipient
∘ Information of bid, purchase and sales
Social network service ∘ Name, email address, ID, telephone number, address, national information, address list (acquaintance)
∘ Information of place of taking pictures and date of creation of files
∘ Information of service use of members such as the type of contents watched or used by members, frequencies and period of activities of members
In the course of using services, the information as described below may be created and collected:
∘ Information of devices (equipment/device identifier, operation system, hardware version, equipment set-up and telephone number)
∘ Log information (Log data, use time, search word input by users, internet protocol address, cookie and web beacon)
∘ Location information (Information of device location including specific geographical location detected through GPS, Bluetooth or Wi-Fi)
∘ Other created information

• Examples of optional items
The user may reject the collection and use of optional items and, even in case of rejection, there is no limit on use of services


Purpose of collection Items to be collected(examples)
User analysis ∘ The reason for membership, occupation, marriage status, wedding anniversary, interest category and SNS account information
Provision of customized ad ∘ Contents and result of marketing activities and event participation
Delivery of urgent notice ∘ Information provided by the users regarding execution, maintenance, execution, management of other agreements and event participation
Marketing ∘ Preference, advertisement environment, visited pages regarding service use of users

• Additional procedure for collection of sensitive information
If collection of sensitive information is indispensable, the Company may collect it by going through lawful procedure in accordance with relevant laws and regulations. The sensitive information which may be collected by the Company is as follows:

∘ Thoughts and belief
∘ Membership of and withdrawal from labor union or political party
∘ Political opinions
∘ Information of health and sexual life
∘ Genetic information obtained from the result of gene test
∘ Information of criminal record including announcement, exemption and suspension of sentences, care and custody, protective custody, treatment and custody, probation, lapse of suspension of sentence and cancellation of suspension of execution.

(2) Commission for collected personal information
For carrying out services, the Company commissions external professional companies (subcontractors) to process personal information as follows. This commissioned works for processing personal information is carried out by each subcontractor and service only if necessary for providing that service.

In commissioning process of personal information, in order to secure safety of personal information , the Company supervises and ensure to expressly state in the agreement with subcontractors so that those subcontractors will safely process personal information by strictly complying with directions regarding personal information protection, keeping personal information secret, not disclosing it to a 3rd party and being liable for accidents and returning or destructing personal information upon termination of the commission or process.


Name of subcontractors Description of commissioned works (services)
AAA Customer service

(3) Details of provision of personal information to 3rd party
Except for the following cases, the Company does not disclose or provide personal information of the users to a 3rd party:


Recipients of information Purpose of use of recipient Items to be provided Period of retention and use of recipient
BBB Provision of service tie-up ID, Name and age Until the date when the purpose of use is achieved or period as required by the laws

(4) Period for retention and use of personal information
In principle, the Company destructs personal information of users without delay when: the purpose of its collection and use has been achieved; the legal or management needs are satisfied; or users request: Provided that, if it is required to retain the information by relevant laws and regulations, the Company will retain member information for certain period as designated by relevant laws and regulations. The information to be retained as required by relevant laws and regulations are as follows:

∘ Record regarding contract or withdrawal of subscription: 5 years (The Act on Consumer Protection in Electronic Commerce)
∘ Record on payment and supply of goods: 5 years (The Act on Consumer Protection in Electronic Commerce)
∘ Record on consumer complaint or dispute treatment: 3 years (The Act on Consumer Protection in Electronic Commerce)
∘ Record on collection/process, and use of credit information: 3 years (The Act on Use and Protection of Credit Information)
∘ Record on sign/advertisement: 6 months(The Act on Consumer Protection in Electronic Commerce)
∘ Log record of users such as internet/data detecting the place of user connection: 3 months(The Protection of Communications Secrets Act)
∘ Other data for checking communication facts: 12 months (The Protection of Communications Secrets Act)

(5) Procedure and method of destruction of personal information
In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, the Company retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes. The Company destructs: hard copies of personal information by shredding with a pulverizer or incinerating it; and delete personal information stored in the form of electric file by using technological method making that information not restored.

(6) Technical, managerial and physical measures for protection of personal information
In order to prevent the loss, theft, leakage, alteration or damage of personal information of the users, the Company takes technical, managerial and physical measures for securing safety as follows:


Items Examples
Technical measures ∘ Utilize security servers for transmitting encryption of personal information
∘ Take measures of encryption for confidential information
∘ Install and operate access control devices and equipments
∘ Establish and execute internal management plan
Managerial measures Appoint a staff responsible for protecting personal information
∘ Provide education and training for staffs treating personal information
∘ Establish and execute internal management plan
∘ Establish rules for writing passwords which is hard to be estimated
∘ Ensure safe storage of record of access to personal information processing system
∘ Classify the level of authority to access to personal information processing system
Physical measures ∘ Establish and operate the procedure for access control for the facilities for storing personal information
∘ Store documents and backing storage containing personal information in safe places which have locking device


(7) Staff responsible for managing personal information
The staff of the Company responsible for managing personal information is as follows:
• Name of staff responsible for managing personal information: Jong ho KIM
Dept. : Mosaic
Tel. : +82 31 925 0727
The date of latest update: 12, 2018

10. Responsible department of Company

The Company designates the following department and person in charge of personal information in order to protect personal information of customers and deal with complaints from customers:
Department responsible for privacy protection and customer service : Mosaic
Address : 301-26, Hangang Safeville, 43-15, Mugunghwa Road, Ilsan-dong, Goyang-si, Gyeonggi-do, Korea
Tel.: +82 31 925 0727
E-mail: hmap0727@gmail.com
The latest update date: 12 , 2018

*Source : NAVER

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